A deposit of 25% of your total reservation will be charged to confirm your reservation. Rooms must be fully paid for 5 days before check-in. Note: An email will be sent when the full payment is due.

• No refunds for early departures.
• Holidays, special event dates, and weekends may require a minimum length of stay.
• The minimum cabin rental stay is two nights on the weekends (Friday-Sunday) and one night during the week.
• Maximum cabin rental stay is two weeks. If you are looking to stay longer please connect with our team.
• Cabins are available to check in from 3:00 pm to 9:00 pm. Check-out time is 10:00 am unless otherwise arranged.
• Smoking is not allowed in any Jack Pines buildings.
• Quiet hours at the resort begin at 11:00 pm each evening and conclude at 7:00 am each morning.
• Any damage to the accommodation, and/or lost, stolen, or broken property within the unit, will be charged to the guest, as well as any additional costs incurred for item repair or replacement.
• If you choose to cancel your reservation for any reason anytime between making the reservation and 7 days before check-in, you will be fully refunded. If you cancel within 3-6 days before check-in, we will keep your 25% deposit. If you cancel between 36-72 hours before 4:00 pm on the date of arrival, 50% of the rental will be charged. If you cancel 24 hours or less before check-in, full payment is due (no refunds).
• Reservations are only guaranteed based on a valid credit card.
  *All additional fees will be processed at check-out.
• All guests will respect and not harass other guests and staff.
• All reservations are non-transferable.

Failure to abide by these policies may result in a cancellation of the reservation with no refund.